Delete your account
You can ask us to delete your TrainerBuddy account and all its data at any time.
How to ask
Send us a request from the email address or mobile number you signed up with:
- Email [email protected] with the subject "Delete my TrainerBuddy account", or
- WhatsApp +91 95116 31367 with "Please delete my TrainerBuddy account".
We confirm the request with you, then delete the account within 30 days.
What gets deleted
- Your sign-in details: name, email and mobile number.
- All clients you added, with their plans, workouts, check-ins, measurements, body scans, meal photos and progress pages.
- Your branding: logo and coach details.
What we keep
Payment records (plan, amount, date and UPI reference) are kept for up to 8 years because Indian tax law requires it. They are not used for anything else.
Deleting one client only
Coaches can remove a single client inside the app. Their records are removed from your account straight away.